Terms & Conditions governing the Use of this website

Terms & Conditions

Please read the following terms and conditions carefully before registering, accessing, browsing, downloading or using the Site (defined below). By accessing or using the Site or by using the Service (defined below), you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications. If at any time you do not agree to these terms and conditions or do not wish to be bound by these terms and conditions, you may not access or use the site and immediately terminate your use of the services.

Your Agreement to these Terms and Conditions for availing Service

The Terms and Conditions (as may be amended from time to time, the “Agreement”) is a legal contract between you being, an individual customer, user, or beneficiary of this service of at least 18 years of age, and SVS having its registered office at 214 , East Uthara Street, Srirangam,Trichy-620006.

Service can be used by you subject to your adherence with the terms and conditions set forth below including relevant policies. SVS reserves the right, at its sole discretion, to revise, add, or delete portions of these terms and conditions any time without further notice. You shall re-visit the “Terms & Conditions” link from time to time to stay abreast of any changes that the “Site” may introduce.

The services are not available to persons under the age of 18 or to anyone previously suspended or removed from the services by SVS. By accepting these Terms & Conditions or by otherwise using the Services or the Site, You represent that You are at least 18 years of age and have not been previously suspended or removed from the Services. You represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.

Communication Policy

By accepting the terms and conditions the customer accepts that SVS may send the alerts to the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer. The customer acknowledges that the alerts will be received only if the mobile phone is in ‘On’ mode to receive the SMS. If the mobile phone is in ‘Off’ mode then the customer may not get / get after delay any alerts sent during such period.

SVS will make best efforts to provide the service and it shall be deemed that the customer shall have received the information sent from SVS as an alert on the mobile phone number provided during the course of transaction  and SVS shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. The customer cannot hold SVS liable for non-availability of the service in any manner whatsoever.

The customer acknowledges that the SMS service provided by SVS is an additional facility provided for the customer’s convenience and that it may be susceptible to error, omission and/ or inaccuracy. In the event the customer observes any error in the information provided in the alert, SVS shall be immediately informed about the same by the customer and SVS will make best possible efforts to rectify the error as early as possible. The customer shall not hold SVS liable for any loss, damages, claim, expense including legal cost that may be incurred/ suffered by the customer on account of the SMS facility.
The customer acknowledges that the clarity, readability, accuracy, and promptness of providing the service depend on many factors including the infrastructure, connectivity of the service provider. SVS shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever.

The customer agrees to indemnify and hold harmless SVS and the SMS service provider including its officials from any damages, claims, demands, proceedings, loss, cost, charges and expenses whatsoever including legal .
Use of Site

You understand that except for information, products or services clearly indicated as being supplied by the SVS, we do not operate, control, or endorse any information, products or services on the Internet in anyway. You also understand that SVS  cannot and does not guarantee or warrant that files available for downloading through the Site will be free of viruses, worms or other code that may be damaging. You are responsible for implementing procedures to satisfy your particular requirements and for accuracy of data input and output.

Prohibited Conduct

By using the Services you agree not to:

impersonate any person or entity, falsely claim or otherwise misrepresent an affiliation with any person or entity, or access the accounts of others without permission, forge another persons’ digital signature, misrepresent the source, identity, or content of information transmitted via the Services, perform any other similar fraudulent activity or otherwise purchase products with what we reasonably believe to be potentially fraudulent funds
infringe our or any third party’s intellectual property rights, rights of publicity or privacy
use the Services if You are under the age of eighteen (18) without a parental sponsor or in any event use the Services if You are under the age of thirteen (13) years old even with a parental sponsor and in accordance with applicable law
post or transmit any message which is libelous, defamatory or which discloses private or personal matters concerning any person
post or transmit any message, data, image or program which is pornographic in nature
refuse to cooperate in an investigation or provide confirmation of Your identity or any other information You provide to SVS
remove, circumvent, disable, damage or otherwise interfere with security-related features of the Services and the Site or features that enforce limitations on the use of the Services
reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Services or any part thereof, except and only to the extent that such prohibition is expressly prohibited by applicable law notwithstanding this limitation.

SVS shall not be held liable for the failure to replace the order;

Courier / freight charges will be borne by you, the buyer. Products should be returned in appropriate packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.;
It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit;
The returned products are subject to verification and checks by SVS in order to determine the legitimacy of the complaint/ return.
In the event the return of a product is duly accepted by SVS, the value of such product, as originally paid by you during acceptance of delivery of product or otherwise, will be refunded to you. Refund will be processed based on the mode of payment and SVS shall credit your refunds directly into your bank account provided by you.

Refunds will be subject to the following:
Orders paid online will be refunded in 1 week through NEFT

SVS offers hassle-free returns to simplify returns for buyers and sellers. The cost of return shipping for an item that is not as described is the seller’s responsibility. You also authorize SVS to place the return shipping label costs on your invoice, subject to your automatic payment method on file.
Use of Information: We may share your telephone numbers with our service providers (such as billing or collections companies) who we have contracted with to assist us in pursuing our rights or performing our obligations under the User Agreement, our policies, or any other agreement we may have with you. These service providers may also contact you using autodialed or prerecorded messages calls and/or SMS or other text messages, only as authorized by us to carry out the purposes we have identified above, and not for their own purposes.

By accepting the terms and conditions the you accept that SVS may send the alerts to the mobile phone number/ email provided by you while registering for the Service or to any such number replaced and informed by you.

Content: While We try to offer reliable data, We cannot promise that the catalogs will always be accurate and up-to-date, and you agree that you will not hold us responsible for inaccuracies in the catalogs. The catalog may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary or identification markings included within the catalogs or create any derivative works based on catalog content.

Limitation of liability and waiver:

Notwithstanding anything to the contrary contained herein, neither SVS nor its affiliated companies, subsidiaries, officers, directors, employees or Merchants or any related party shall have any liability to you or to any third party for any indirect, incidental, special or consequential damages or any loss of revenue or profits arising under or relating to these terms, the site or the offerings, even if any of said parties had been advised of, knew of, or should have known of the possibility of such damages. To the maximum extent permitted by law, our maximum aggregate liability to you for any causes whatsoever, and regardless of the form of action (whether liability arises due to negligence or other tort, breach of contract, violation of statute, misrepresentation or for any other reason), will at all times be limited to INR one hundred (INR 100). To the maximum extent permitted by law, you waive, release, discharge and hold harmless SVS, its affiliated and subsidiary companies, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of your use of the online

The name and contact details of the Grievance Officer are provided below:

Mr. K.Vasudevan

214, East Uthara street, Srirangam,Trichy -6 .

Time: Mon – Sat (10:00 am – 5:00 pm)

Cell: 90424 53934 and or 92456 29526

Jurisdiction and dispute resolution: These terms shall be governed by, and construed in accordance with, the laws of India, without reference to principles of conflicts of law. The parties agree that the courts of New Delhi shall have exclusive jurisdiction over any dispute arising from or relating to these Terms, the Platform/Network or the Site. You expressly consent to the personal jurisdiction of said courts and waive any objection to such personal jurisdiction based on forums non convenience or any other basis.

Please do not share your , Credit/Debit card pin, other confidential information with anyone even if he/she claims to be from SRIVAISHNAVASRI. We advise our customers to completely ignore such communications & report to us at reachvivas@gmail.com.